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What’s the difference between bookkeeping and accounting?Bookkeeping involves recording daily transactions like sales, expenses, and payments to keep your records accurate and organized. Accounting builds on that foundation — analyzing financial data, preparing reports, and helping with compliance and decision-making. We offer both services, so whether you’re looking to stay organized or better understand your business finances, we can assist.
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What types of businesses do you work with?We work with small to medium sized businesses, self-employed professionals, service-based businesses and charities across a variety of industries. Each solution is tailored to your organisation's size and needs.
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Are your services available year-round?Yes, we provide support throughout the year. This helps you stay on top of your finances and avoid last-minute stress during tax season or business reviews.
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How do you protect my financial information?We use secure, encrypted platforms and follow best practices to ensure your sensitive financial data remains protected at all times.
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Can services be tailored to fit my specific business?Yes. We take the time to understand your goals and processes, then customize our services to fit your operations.
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I’ve fallen behind on my bookkeeping. Can you help?Yes, we regularly assist businesses in bringing their records up to date, no matter how far behind they might be.
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Will you coordinate with my tax preparer or accountant?Yes, we’re happy to collaborate with your existing tax professional to ensure smooth tax filing and accurate records.
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Do you handle payroll processing?We can assist with payroll or help you get set up with a trusted payroll solution that suits your business.
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How often do you provide financial reports?We can provide reports monthly, quarterly, or at intervals that suit your business. Regular reporting keeps you informed and in control.
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What accounting software do you support?We work with popular platforms like QuickBooks, Xero, and Wave, and can also help with setup and training if needed.
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What types of administrative tasks do you handle?Our services include data entry, document organization, invoicing, payment tracking, and general office support to help your business run smoothly.
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Can you help me manage my calendar and emails?Yes, we offer support with scheduling, calendar management, and keeping your inbox organized.
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Do you help with setting up systems and processes?Yes, we can help you create and streamline workflows to improve efficiency in your business.
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Do you provide virtual assistant services?Yes, we provide virtual administrative support customized to your business needs.
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Can you help with invoicing and following up on payments?Yes, we can prepare and send invoices and assist with tracking and following up on payments.
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Do you help with setting up systems and processes?Yes, we can help you create and streamline workflows to improve efficiency in your business.
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Is admin support available regularly or only as needed?We offer both ongoing support packages and flexible, on-demand services, depending on what works best for you.
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Can you assist with document formatting and data entry?Yes, we provide professional assistance with formatting documents, spreadsheets, and accurate data entry.
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How do we share files and communicate securely?We use secure, encrypted platforms for file sharing and communication to keep your information safe.
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How is pricing determined?Our pricing depends on the scope and frequency of services. We offer a free consultation to learn about your needs and provide a customized quote.
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Initial ConsultationIf you have more questions or would like to explore how we can support your business, we invite you to schedule a free, no-obligation consultation. This initial call is an opportunity to discuss your business needs and learn how our services can help — no advice will be given at this stage.
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